Welcome to AscendAgain. By using our website and placing an order, you agree to these Terms of Service.

About AscendAgain

AscendAgain sells pre-loved outdoor clothing, footwear and equipment. Each item is individually inspected and described before being listed.

All products are subject to availability. As our inventory consists primarily of unique pre-loved items, most products are available as single pieces.

Product Information

We make every effort to ensure that product descriptions, photographs, sizes, measurements and condition information are accurate.

As our products are pre-loved, items may show signs of previous use. Minor marks, pulls, fading and other signs of wear may be present.

Any significant flaws, damage or issues that could affect the item's use will be clearly stated in the product description.

Colours may appear slightly different depending on your device or screen.

Pricing

All prices displayed on our website are in GBP (£) and include any applicable taxes.

We reserve the right to change prices or correct pricing errors at any time. If a pricing error affects an order you have placed, we will contact you before processing the order.

Orders

When you place an order, you are making an offer to purchase the selected item.

Your order is only accepted once payment has been successfully processed and we have confirmed your order.

We reserve the right to cancel an order where an item is unavailable, incorrectly priced, or where there has been an obvious error in the listing.

If we cancel an order, you will receive a full refund.

Payment

Payment must be made through the payment methods available at checkout.

We do not store your full payment card details.

Shipping

Orders are dispatched using the shipping options available at checkout.

Delivery times are estimates and may vary due to circumstances outside our control.

Once an order has been handed to the delivery provider, delays caused by the delivery provider are outside our control. We will, however, assist with any reasonable enquiries regarding delayed or missing parcels.

Returns & Refunds

Our Returns & Refund Policy forms part of these Terms of Service.

Nothing in these terms affects your statutory rights as a consumer under UK law.

Intellectual Property

All content on the AscendAgain website, including our logo, branding, photographs, written content and graphics, belongs to AscendAgain or is used with permission.

You may not reproduce, copy, distribute or commercially use our content without prior written permission.

Website Use

You agree to use our website lawfully and not to misuse, disrupt or attempt to gain unauthorised access to any part of the website.

We reserve the right to restrict access to the website where necessary to protect the website, our business or other users.

Liability

Nothing in these Terms of Service excludes or limits any liability that cannot legally be excluded or limited under UK law.

We are not responsible for losses caused by circumstances outside our reasonable control.

Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be available on our website.

Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes relating to these Terms or your use of our website will be subject to the jurisdiction of the courts of England and Wales.

Contact

If you have any questions about these Terms of Service, please contact AscendAgain through the contact details provided on our website.

AscendAgain
Gear with history, ready for yours...